The Department of Trade and Industry (DTI) is a government agency whose primary mission is improving the Filipinos’ quality of life and reducing poverty through inclusive economic growth and employment generation. Some of the services it provides include:
Trade Information and Assistance
The Trade Information and Assistance Group (TIAG), through the Export Trade Facilitation Division (ETFD), serves as the customer/exporter relations personnel of the BETP for all export trade-related inquiries. It provides real, immediate, and substantial assistance to existing and potential exporters.
Export Assistance
To minimize the uncertainties of getting started in the export business, the Export Assistance Network (EXPONET) provides assistance on all export related matters including export procedures and documentation, trade complaints, and others.
Business Matching
Foreign buyers and local exporters find commonality through this special information service. The center receives inquiries regularly and directly from international importers and the Philippine Foreign Trade Posts abroad. These inquiries are made available to legitimate local exporters for free.
International Trade Resources
A wealth of trade information is available in this specialized library. Ideal for businesspeople and the those in the academe, the center holds a comprehensive collection of printed and electronic materials such as books and journals on international trade with emphasis on product and market information.
Communications
BETP clients, particularly members of Business Selling Missions for dispatch to various target markets, may seek the creative and technical assistance of this group for the preparation of promotional materials in print or electronic format. Concerned entities may inquire on the Exporters Manual and Handy Guide to Export through this Division.
Export Trade Complaints Assistance
Should disputes arise between local suppliers/exporters and foreign buyers, complaint cases may be filed with the BETP through the Export Trade Complaints Committee (ETCC). BETP has a pool of personnel who trained with the Makati Regional Trial Court and the Supreme Court of the Philippines to mediate on export-related complaints.
Market Consultancy
Through the Market Strategy and Consultancy Group (MSCG), exporters who intend to penetrate specific markets such as the Americas, Europe, Association of Southeast Asian Nations (ASEAN), Asia, Australia, and the Middle East may seek the expertise of Country Desk Officers, who assist in formulating market strategies and provide exporters with updated information and other valuable tools to increase export sales in identified markets.
Product Consultancy
The team of Product Officers at the Product Research and Strategy Group (PRSG) provides assistance to exporters based on the following product categories of expertise:
Aside from those, the Department of Trade and Industry is also involved in:
Price Watch – The Department, through its regional and provincial offices, regularly monitors the prices of basic and prime commodities.
Issuance of Promo Permits – The DTI ensures that sales promotion campaigns are conducted with honesty, transparency, and fairness, and that guidelines on the issuance, use, and redemption of checks, certificates, or gift cards are done in accordance to the Consumer Act of the Philippines.
Intellectual Property Management – Includes registration of trademarks, registration of business name, and patent registration, and technology transfer agreement registration.
Accreditation – The DTI, through the Philippine Accreditation Office, handles the accreditation of certification bodies, inspection bodies, testing, and calibration laboratories.
Contact Information:
Department of Trade and Industry
2/F Lucena Grand Central Terminal,
Diversion Road, Ilayang Dupay, Lucena City
Telephone No.: (042) 795-0686 / (042) 795-0382
Philippine Peso